Refund & Returns Policy

At DesiRuchi, we take great care to ensure that all our products are fresh, hygienically packed, and delivered in excellent condition.

Returns
Due to the nature of food products, returns are not accepted once the package has been opened or used.

Damaged or Incorrect Products
If you receive a product that is damaged, defective, or incorrect, please contact us within 24 hours of delivery.

To help us resolve the issue quickly, please provide:

After verification, we will provide an appropriate replacement or resolution.

Non-Returnable Items
The following items are not eligible for return or refund:

Last updated: March 2026